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Where personal designations are mentioned in the content only in the masculine form, they refer to women and men in the same way.

Platform of the European Commission for Online Dispute Resolution (ODR) for consumers:
http://ec.europa.eu/consumers/odr
We are not willing or obligated to participate in dispute resolution proceedings before a consumer arbitration board.

Liability: All content has been carefully checked. Nevertheless, no guarantee can be given for the correctness, completeness, and timeliness of the information.